Mwanga Hakika Bank Privacy Policy
Mwanga Hakika Bank Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you visit or use the MHB website (the "Website").
This Privacy Policy applies to our website and its associated pages and subdomains (collectively, the "Service"). By accessing or using the Service, you confirm that you have read, understood, and agreed to the collection, storage, use, and disclosure of your information in accordance with this Policy and our Terms and Conditions.
1. Definitions and Key Terms
- Cookie: Small data files stored on your browser to identify preferences and enhance analytics.
- Company: Mwanga Hakika Bank Limited, Mwanga Tower – 16th Floor, Plot No. 1 & 50, Block No. 45A, Kijitonyama – New Bagamoyo Road, P. O. Box 11735, Dar es Salaam, Tanzania.
- Country: United Republic of Tanzania.
- Customer/User: Any person accessing or using the Website.
- Device: Any internet-connected device used to access the Website.
- IP Address: A unique identifier assigned to your device when connected to the Internet.
- Personal Data: Information capable of identifying an individual directly or indirectly.
- Service: The MHB Website and related digital services.
- Third-Party Service: External providers supporting hosting, analytics, or maintenance.
- You: Any individual or entity using the Website.
2. Information We Collect
We may collect personal information when you:
- Visit or browse the Website
- Fill out online forms
- Subscribe to newsletters
- Contact us through the Website
Information Collected
- Name
- Email address
- Phone number
- IP address
We may also automatically collect non-personal information such as browser type, operating system, pages visited, and usage patterns for analytics and security purposes.
3. How We Use the Information
Service Improvement
Enhancing website performance and user experience.
Communication
Responding to inquiries, notices, and updates.
Security & Fraud Prevention
Protecting the Website and users from misuse.
Legal Compliance
Meeting applicable regulatory requirements.
4. Cookies and Tracking Technologies
The Website uses cookies and similar technologies to enhance functionality and performance. You may disable cookies via browser settings; however, some features may not function properly.
5. Information Sharing and Disclosure
- Trusted service providers supporting hosting and analytics
- Regulatory or law enforcement authorities when required by law
- Third parties involved in mergers, acquisitions, or legal obligations
We do not sell personal information to third parties.
6. Data Security
We apply appropriate technical and organizational safeguards to protect personal data. While we strive to protect your information, no Internet transmission is entirely secure.
7. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws.
8. Your Rights
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
9. Children’s Privacy
The Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Website constitutes acceptance of any revised terms.
11. Governing Law
This Privacy Policy is governed by the laws of the United Republic of Tanzania.